THIS PLACE IS WORTH THE DRIVE The doctor and staff are the most compassionate and caring team I have ever met. I was there for an emergency for my beloved furry kitten. I was delighted when I saw how the staff interacted with their other furry patients, making them at ease and comfortable. The vet took her time to talk and listen to me than she carefully explained my options. Even if you do not live close THIS PLACE IS WORTH THE DRIVE, I live in Mandarin, there are vets all around me in less than 5 minutes, but for me, the drive is worth the kindness and highly competent care that Willowdale provides. The waiting room is inviting and their prices are more than reasonable...an Emergency visit that cost me $100 on a Saturday for EVERYTHING is simply amazing. Minnie-Meows is doing GREAT!!! Thank You Willowdale
Beware of Willowdale. Be wary indeed. I was refused time sensitive care for my dog on a Wednesday at 11:59 am. I was told that they had "a meeting". I was informed that all of the Vets were absent, which was a blatant lie. I was told to go to another clinic, in downtown Jacksonville. I have taken my animal companions to Willowdale for many years now, and have always paid my bills upon completion of services. The original owner/Vet Dr. Jean Otte, is an exceptional, competent and compassionate professional who will always go above and beyond to take care of the animals entrusted into her care. Sadly, ownership-and policies have changed. Lying to my face and refusing my dog care is not the way to retain my trust. Henceforth I will schedule my appointments only with Dr Otte, and when she departs Willowdale I will find another Vet Clinic/Hospital. My animals are too important to me to rely upon untrustworthy folk.
We have three cats and a dog that Willowdale Vets have all seen at least one of. Their care and empathy has always been there when needed. To date my visits have always been handled with respect and professionalism.
Great service and staff. Expensive though.
I trust Dr Spicer completely with my kitties. She has given loving and thorough care to: my kitty with eye and kidney issues who made it to 20 years, a kitty with mouth cancer, regular vet service to all, a prediabetic kitty and now a special boy with a tail pull injury. She is thorough with examination, reads their history, explains things so I can understand, gives choices and options, understands economic decisions, and empathizes with the sometimes brutal decisions we animal caretakers have to make. And she loves cats! Staff is always great, wait time is very short.
Willowdale Veterinary Center is a US Veterinary Care based in Fleming Island, Florida. Willowdale Veterinary Center is located at 4485 US-17, Fleming Island, FL 32003, USA.
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